| 1.Are you a factory? Where are you located? Yes, we are a backpack factory locates in Guangzhou, China. |
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| 2.What are your main products? We mainly focus on outdoor hiking backpack, business backpack, laptop backpack, casual bag, school bag, and any other functional backpacks. |
| 3.Are you able to take business orders? Yes, we welcome global buyers to have customer’s order, our services including designing, creating sample and producing. Feel free to ask us about more detail. |
| 4.Do you ship internationally? How are your items shipped? We do offer logistic services to worldwide range, as buyer’s require, we can do by air or ship. |
| 5.How soon are most orders shipped? Normally, the standard time limit for shipping is about 35-40 days. |
| 6.What is your guarantee? We offer 1 year guarantee. We guarantee your complete 100% satisfaction. It's our goal to sell only top quality products. Should you receive items that do not meet your expectations or items that are damaged or defective, simply contact us within 10 days after receiving the products. |
